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24/7 PREMIUM CARE FOR YOUR LOVED ONES

As good as you being there yourself

 
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WHAT IS 

THE CONCIERGE?

From full fledged life threatening emergencies to the most mundane of household chores, errands and maintenance, a Concierge membership means every problem solved by one source.  

We look after your parents and loved ones like surrogates by offering a single point solution for all the care and assistance that your loved ones may need 24/7/365 so that all you have to worry about is the good times.

 
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OUR PACKAGES

For you to choose what's best for your parents.

 
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EMERGENCY

$30

Our clients at The Concierge are secure in the knowledge that no matter what the situation, 
Mohafiz will step in and handle it. Our clients receive one-click priority access to emergency services which include ambulances, doctors, nurses, paramedics, crisis counselors, and first-aid providers.

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HEALTH

$55

Our Health team -- nurses, 
doctors, EMTs, attendants, 
physiotherapists, and counselors -- ensures holistic care for our clients’ mind, body, and soul. 

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DOMESTIC

$55

We’re in the business of providing comfort, and so we begin our services at home. Our expert team for your home is dynamic, from the handyman to the 
attendant to the doctor -- all of whom are accessible 24/7. Our clients enjoy the privilege of knowing that their personal 
concierge is one phone call away. Anytime. Anywhere. 

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OUTDOOR

$55

Errands, grocery runs, medicine runs, notary and attestation services and property value checks.

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PREMIUM

$125

All of the above services rolled into one supreme package fit for kings and queens. This is when you want to give your parents the absolute best in comfort and care. 

 
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ONE MEMBERSHIP, UNLIMITED SERVICES

Looking after your loved ones shouldn't be a hassle, even if you're not in the same city or country. The Concierge membership, through a simple retainer, unlocks our 24/7/365 Life Support Centre for you that you can access through your phone, email, WhatsApp or text to handle anything, from life threatening emergencies to mundane errands and chores.

 

PRICING PLAN

  • USD 50 as Registration (one time)

  • USD 50 as Security Wallet Amount (This allows us to make payments on your behalf. This needs to be topped up after every transaction at the end of every month)

  • Monthly Retainer as payment for the package you've selected which will be paid in advance for every coming month. This gives the users access to our 24/7/365 life support center that will arrange for them everything that they may need.

  • Actual utilization of services is billed on an as per actual basis after getting cost approval from client. 

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HOW DO I USE THE SERVICE ONCE I'VE SUBSCRIBED?

There are multiple ways to reach The Concierge control room

  1. Call us – on a number assigned just to you

  2. Send an SMS/Whatsapp – on a number assigned just to you

  3. Leave a missed call – and we’ll call you back

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FAQ

The Answers You Need

 

WHAT IF I WANT MULTIPLE PACKAGES?

Multiple packages can always be availed and discounts are available when a user subscribes to multiple packages eg. if a user signs up for two packages, they would pay $80 instead of the $110. If a user wants 3 packages, we suggest that they opt for the premium package as that is the most economically viable and has the most value packed into it.

CAN I OPT OUT OF THE EMERGENCY PACKAGE?

The emergency program is the heart of the Concierge program and allows us to keep a team on standby to deal with any eventuality, including life threatening emergencies, therefore this part of our service is automatically built into every package.

DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?

Yes we do. In case you are referred to us by an existing concierge customer, you are given an immediate 50% discount on registration fees. If you're an existing customer and bring on a new customer, you get a $25 reduction on your next invoice against the retainer amount for that month.

TESTIMONIALS

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Shahzeb Memon 

General Manager Pakistan, Swvl

Collaborating with Mohafiz has added tremendous value to Swvl Pakistan. 
Mohafiz has played a crucial part in helping us deliver our customer 
promise of safety and security. We don't consider Mohafiz a service provider, but an active partner who embraced our vision as their own to provide the right value.

 

SIGN UP NOW!

We look after your parents and loved ones like surrogates by offering a single point solution for all the care and assistance that your loved ones may need 24/7/365 so that all you have to worry about is the good times.

Beneficiary = Person availing the service
Benefactor = Person paying for the service

Your preferred package

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